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FACEDOWN RECORDS – General questions / comments – Online store order questions / or call 1-888-387-3343 – Sales, International Sales – Publicity – Demo submissions (please read instructions below)


Our online store and order fulfillment is handled by our friends at Merch Now. If you have a question about an order you placed or need to contact them for any reason you can email them at or call them at 1-888-387-3343. Please have your order number ready (if you have one). If you need to make a return click here. If you would like to place an order over the phone or through the mail, click here. Any other questions click here.


If you would like to distribute Facedown Records releases, email and she will get you started off on the right track. We work with a few different distributors throughout the world so please include as much info as you can in your initial e-mail like what country you are in, if you do a store, mailorder, or Christian book store. This will help us serve you better and get you plugged into the right place to get our titles as effectively as possible.


If you are in a band and want us to hear it, please send us an e-mail ( with a link to your band’s YouTube or Facebook page so we can listen to your band.  Please start the email off with the following information: Name of Band, style of music, hometown/country, links to facebook and/or myspace pages, then whatever other info you want to include (bio, etc).  If we have to “like” your band before we can listen, we won’t listen.  Please don’t send multiple e-mails, one is enough.  We will check out your band and if we are interested or need more info we will contact you.  If you don’t hear from us then we aren’t interested.  Please do not mail us physical demo submissions. We check out all messages and if we want you to send us a physical copy we will request that you do so.  This process will save you money, time and resources.  Thanks!


To book Facedown bands, click on the Family section, choose the band you are interested in and the booking contact information is available there for each band.



If you run a fanzine and would like for us to service you with promo’s for review / interviews or advertising, please send us a copy of your most recent issue to the address above. Once we receive your zine, we will review your publication and let you know if we are able to add you into our database to receive our releases for reviews / interviews. When sending your zine, please include an info sheet with facts about your zine like: how many you make, where they are distributed, etc… We try to support zines that support and feature / interview our bands. If you have no interest in interviewing any of our bands, then don’t email us asking us for advertising money!


If you are interested in being added to our radio servicing list, please drop an email to